Systems Analyst

When you were a kid, were you the one who organized the dodge-ball game at recess? Did you find yourself wanting to be in charge of your group science project? If so, and you love technology, then becoming a Systems Analyst for a credit union might be the way to go. As a Systems Analyst you’ll coordinate information system (IS) projects with management, users, IS staff, and vendors. You’ll also get to serve as a project leader and be responsible for project implementation. As the credit union’s Systems Analyst, you’ll oversee all information systems-related activities for specific client departments and focus on adding value to or streamlining processes for current systems.

Major Duties and Responsibilities

1. Design and develop applications for specified client departments. Act as the key technical liaison between computer systems users, vendors, and IS. Provide project management and support for computerized departmental systems and related projects.
2. Act as primary contact for all application systems problems. Analyze, debug, test, and document problems or recommend solutions that involve new applications. Follow up on problem resolution and inform clients of status. Test and debug all systems before moving to the live directory.
3. Monitor user proficiency in applications and provide on-going training. Ensure that all system updates are communicated to users. Update online scripts to reflect any resulting changes in systems, departmental procedures, or policies.
4. Coordinate application enhancements to existing computer systems, including analysis, design specifications, documentation, and liaison between vendors and clients.
5. Serve as information resource for client users, including determination of most appropriate data source, providing or arranging application-based report writing, or educating users to retrieve the information themselves.
6. May serve as project coordinator for in-house development or implementation of vendor-based automated systems.